Hiatus has upgraded booking softwares to Zenoti! Learn More Here

Zenoti Migration | June 2024

We’re thrilled to announce that Hiatus Day Spa • Med Spa is upgrading our booking software.
This change will enhance your experience with us and streamline our scheduling and management processes to serve you better. Starting Monday, June 17, 2024, we’ll be migrating from MindBody Online to Zenoti, a leading platform in the wellness industry.
Phase One of the migration
we rolled this out at our San Antonio and Austin locations on Monday, June 17, 2024.
Phase Two
of the migration the remaining locations in Houston and DFW will be implemented on Monday, July 1st, 2024.
Phase One went well and we’ve resolved some of the kinks  and we’re now even more confident that this upgrade will bring numerous benefits to you, our valued H-Circle Members and guests.

A glimpse at what awaits you:
°More Grinning, Less Spinning: The new system is stacked with more robust and efficient booking features to get you booked and rejuvenated asap.
°Relaxation on the Regular: Now you can schedule standing appointments as our books open for the whole year.
°Personalized Service: To enhance your experience further, you’ll now be able to select add-ons when you book your services as well as multiple services at once.
°Check in, Tap Out: Introducing Apple Pay and Tap to Pay options. Our revamped check-in and check-out processes for Spa Services and Med Spa treatments will ensure a swift and effortless arrival and departure, allowing you to maximize your precious relaxation time.
°Stay Connected with Two-Way Texting: Need to reach us before your visit or have a question about your service? No problem! We’re introducing two-way SMS texting, offering a convenient and immediate way to get in touch with our spa team.

More to Come This Summer, Stay Tuned!
°Med Spa in a Click: That’s right! You’ll be able to schedule your Med Spa treatments online.
°App Update: Finally! A new user-friendly scheduling system and app to improve your booking experience that works. If you have our current app, delete it from your device and we’ll send communication when the new one is ready to download.
°Seamless Waivers & Forms: You’ll be able to fill out ONE form, once a year that will be applicable for all spa services. Complete everything effortlessly online before your visit, saving you valuable time at the spa.
°Stay Hydrated: Now you can book Hydrafacials services online

How will this migration work?
°Your login username will be the same and you’ll just need to quickly reset your password to access your new Zenoti account. Access your account from the “My Account” button on the home page of our website starting Monday, July 1, 2024 for those that haven’t booked through Zenoti yet.
°Your current appointments and account information will seamlessly migrate. We do ask that you check to make sure all of the information looks correct on your end.
°Online booking for Houston & DFW along with online sales of gift cards, packages and memberships will be down starting at 3:00 pm on Sunday, June 30th and resume at 9:00 am on Monday, July 1, 2024.

What does this mean for my H-Circle Membership?
You’ll experience the same amazing Membership but with new added perks!
°BIG NEWS! Credits, moving forward, will be valid for 120 days instead of the previous 60 days!
°Share your love for Hiatus and now earn $50 when you refer a new member.
°Birthday Benefits! 20% off retail during your birth month and a complimentary add-on now up to $25.
°What about your credits? All eligible credits will transfer over for you to use!

Let’s Review Your H-Circle Perks!
°One Essential Service Monthly: Choose from our Signature Massage, Tailor-Made Facial, One & Only Mani-Pedi, Body Glow*, Body Wrap, Acupuncture*, 10 units of Botox, or 25 units of Dysport.
°Exclusive Discounts On All Services: Enjoy exclusive discounts on all spa and Med Spa services, including Microneedling, Kybella, Dermaplaning, Sculptra, Botox & Dysport, and all Filler Injections.
°Flexible Membership: No long-term commitment, plus you can share your member credits ($10) for added convenience.
°Special Perks: $10 Guest Pass for the day, 20% off waxing services, 10% off retail purchases, and access to Member Appreciation Days and exclusive events.
°More exciting brand partnership perks are on the way like our current reciprocation with Alto*.
*where available

Need Assistance?
Please visit our FAQ page for immediate assistance and important information.
If you need further assistance, we’re here for you!
Kindly explain your issue Here and we will respond as soon as possible to get it resolved.

We consistently strive to elevate your wellness experience by providing a seamless, efficient and exceptionally relaxing visit. From the moment you make a reservation to the moment you depart, we want you to feel relaxed and rejuvenated and we feel with this new system we’ll be able to achieve that and more.
Thank you for your understanding and continued loyalty.
We look forward to welcoming you back soon.
Relax. Re-Charge. (Repeat).

Sheila + Bill Garrison

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